bWin is a highly recognizable brand synonymous with sports betting: you may have seen their logo on many leading European football teams’ shirts, like Manchester United, Juventus, Real Madrid, AC Milan, Bayern Munich, among others. Bwin’s online casino boasts more than 20 million registered users, and while it is active in dozens of jurisdictions internationally (including U.S. state New Jersey), its roots have spread the deepest and widest in central Europe, i.e. Germany, Italy, Belgium, France and Spain. If you wonder how good their online casino experience is, particularly in respect to blackjack, check out our bWin casino review (below) for a fair, first-hand analysis of their strengths and weaknesses.
A curious note: We expect bWin to keep improving substantially in the coming months and years. This is why: bWin has been a strong player in the online gambling market since 1997 and merged with another pack leader, PartyGaming, in 2011 only to land in the hands of gaming giant GVC Holding in early 2016. Now, GVC have been very ambitious to improve the bWin online casino experience, since their earnings for 2016 hiked by a whopping 26% due to the acquisition. They have poured a lot of money into boosting bWin’s online poker which grew to unprecedented levels of popularity over the past year, launched hundreds of new slots and games in the meanwhile, and introduced a completely fresh and smoother interface for bWin’s website this summer.
Our bWin casino review below clarifies why the bWin online platform is great for blackjack lovers, although it still has a few red flags (like most online casinos anyways).
Security, License and Regulation
bWin casino is licensed and regulated by the Government of Gibraltar and the UK Gambling Commission. Your receipts will say ElectraWorks Limited, the operating company based in Gibraltar. In terms of security, bWin is a solid choice: their IT security is handled by the reputable American company VeriSign (including a 128bit SSL encryption and a 3D Secure protocol).
bwin’s casino games are completely fair: the RNG mechanism and the games’ RTP are consistently measured by the highly distinguished third-party test labs eCogra (UK) and iTech Labs (Australia). Bwin also adheres to the common industry guidelines set by the European Gaming and Betting Association (EGBA), of which GVC is a founding member.
Unfortunately, bWin doesn’t have much accountability when it comes to settling disputes: it is not affiliated to an independent third-party. In extreme cases, as of now, it only refers users to eCogra and an online dispute resolution site of the EU. Keep that in mind.
bWin’s Gaming Software and Blackjack Game Selection
Bwin has an undoubtedly rich, top-quality game catalogue due to their multi-software approach. They keep very professional when it comes to software, relying on top industry providers like NetEnt (slots), Amaya (blackjack), NextGen, Cryptologic (blackjack), Random Logic (blackjack), Evolution Gaming (live casino) etc. They even have their own software for poker.
Bwin is a great choice for blackjack enthusiasts not only because of the great software providers that ensure top visual and audio quality, but just for the sheer amount of blackjack variants available, i.e. dozens! You can play Blackjack 3D, Blackjack Charlie 7, Perfect Blackjack Pro, Hi Lo Blackjack, Blackjack MultiHand and many many more. According to iTech Labs latest report, bWin casino’s blackjack games have a very satisfactory RTP of 97.46%.
Banking Methods at bWin
You will find a good variety of all the popular and safe banking methods at the bWin online casino, from debit and credit cards to e-Wallets and bank transfers. However, the payment methods help section is not very conveniently laid out if you want to look into the particulars of it, such as min. and max. deposits and withdrawals, time frames etc. The time frame for withdrawals is generally very good, between 1 and 5 days. However, if you win big, do not expect to get your money soon! bWin’s withdrawal limit is a disappointing $20,000 a month, which means a progressive jackpot would take a decade or two to be paid out fully.
bWin’s Customer Support: More Nay Than Yay
bWin’s customer support could definitely be improved a lot. They do have a contact form, Email, phone, live chat and even snail mail, but customer support is still not 24/7 and last time we checked, we actually had to wait over an hour for a live chat agent, before being notified that ‘no agent is available’. Emails are answered mostly within 24 hrs. We see a lot of unresponsive customer support complaints by players all over the Internet, but this may come to pass.
bWin has a commendable gambling addiction preventing practices, including funding Ivy League research, incorporating addiction detecting models into their games and providing the usual self-limiting tools to gamblers.
Download the bWin Software and Mobile Casino App
We recommend the downloadable desktop software to the in-browser version as it runs significantly better, and give a shining review to bWin’s mobile app. The bWin casino mobile app is available for both Android (via bWin website) and iPhone users (via iTunes) and comes with a great blackjack variety, sharp enjoyable graphics, dependable performance and user-friendly intuitive navigation. Moreover, you can watch live sport on the bWin mobile app!
bWin’s Live Casino: Evolution Gaming Delivers
The bWin live casino experience is really impressive, it is popular and only getting better by the day. Their live platform is powered by the, currently, world’s best live gaming software provider Evolution Gaming. You will instantly recognize their extremely professional Latvian dealers and a great variety of Blackjack VIP tables with palatial casino-floor backgrounds and beautiful skylines. Most Blackjack tables allow for low rollers, including the signature Evolution Gaming Blackjack Party. You also get language tables with German, Italian and Greek-speaking dealers. One downside worth mentioning is that, in the case of disconnection, the bWin software finishes your hand for you instead of redirecting you to an RNG version or playing a recording. The bWin live casino is available on the bWin mobile app.
bWin Promotional Offers
You can claim the following bonus offers once becoming a bWin member:
- Welcome BonusN/A
- RegularPrize Draws
bWin Casino Welcome Bonus and Loyalty Program
The bWin casino has received severe criticism in the past for bend-over-backwards bonus wagering requirements, so it is understandable that they are now keeping rather on the low with sign-up bonuses. They do offer a 100% match on the first deposit up to $200, requiring a rollover of 2 x bonus + deposit in points within 30 days.
They also have a comp point program, yet not quite in the traditional sense. You collect status points, which solely determine your status (Green, White and Yellow) and market points, which you use to purchase bonuses at bWin’s ‘Market’. Blackjack games, for instance earn you 1 status point and 1 market point for $150 wagered, a Roulette earns you the same for $50 wagered and Poker earns you the same for $0.50. Your start every month at zero points so their comp point scheme is more like a game than a VIP program. They also have a number of regular prize draws, promotions and scratch card bonuses.
bWin Online Casino Quick Overview
Overall, our bWin casino review is fairly positive. We do recognize major weaknesses like the general lack of clarity on terms and conditions, all currently buried in a very cumbersome-to-read help section. They definitely need to improve the availability and efficiency of their customer support and encourage users to play online casino games like Blackjack by introducing more player-favorable bonuses and promotions (right now, they only handle poker as a first-born son). What is already great about the bWin online casino is the fantastic variety of Blackjack games, top-notch mobile app and superb live casino experience!
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|* 18+ New Casino customers only. Deposit min. 10$. Applies to first deposit to Casino only. Max. bonus 100$. 15x wagering (game weighting applies) on deposit and bonus to make the bonus balance withdrawable. Time limits and T&Cs apply. Gamble responsibly. www.begambleaware.org - Full Terms Apply|